Shipping and Delivery
Contact Information:
- Email: Chicpretty365@gmail.com
Shipping Methods:
- We offer standard shipping for all orders.
Estimated Shipping Times:
- USA: 3 to 4 business days
- International: 6 to 12 business days
Shipping Costs:
- USA: Free
- International: $12
Return and Exchange Policies Related to Shipping:
- In the event that you wish to return or exchange an item, please contact us at Chicpretty365@gmail.com within 24hours of receiving your order.
- Return shipping costs for domestic orders (USA) will be covered by Chic and Pretty US for eligible returns. International return shipping costs are the responsibility of the customer.
- Please note that returned or exchanged items must be in their original condition, unworn, and with all tags attached.
Tracking Orders:
- Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Lost or Damaged Shipments:
- Chic and Pretty US takes great care in packaging and shipping your orders. However, in the rare event that a shipment is lost or arrives damaged, please contact us immediately at Chicpretty365@gmail.com.
- We will work with the shipping carrier to resolve the issue promptly and provide you with a replacement or refund as necessary.
Additional Shipping-Related Terms and Conditions:
- We do our best to ensure that all orders are shipped promptly and accurately. However, we cannot be held responsible for delays or errors caused by the shipping carrier.
- International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
- Chic and Pretty US reserves the right to update or modify this shipping policy at any time. Any changes will be posted on our website.
For any further questions or concerns regarding our shipping policy, please feel free to contact us at Chicpretty365@gmail.com.
Thank you for shopping with Chic and Pretty!